Privacy Policy

Last updated: August 2026

Inspire Enterprise ("we", "us", "our") operates inspireenterprise.co.ke. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have. By using our website, you agree to the collection and use of information as described here.

1. Who We Are

Business name: Inspire Enterprise
Location: Junction Trade Center, Accra Lane, Nairobi, Kenya
Email: inspireenterpriseke@gmail.com
Phone: 0706 218 997

2. Information We Collect

Information you give us directly:

• Name, phone number, and email address
• Delivery address
• Order details and purchase history
• M-Pesa transaction reference (for payment confirmation)
• Messages you send us via contact forms, email, or phone
• Account details, if you register on our site (username and password)

Information collected automatically:

• IP address, browser type, and device information
• Pages visited, time spent on site, and referring website
• Cookies and similar tracking technologies (see Section 5)

We do not collect payment card numbers directly — M-Pesa payments are processed through Safaricom's secure payment gateway, and we only receive transaction confirmation details.

3. How We Use Your Information

• To process and deliver your orders
• To communicate with you about your order status, delivery, or support requests
• To process returns, exchanges, and refunds
• To improve our website, products, and customer service
• To send you updates, offers, or promotions, where you have opted in
• To detect and prevent fraud or misuse of our website
• To comply with legal obligations under Kenyan law

4. Who We Share Your Information With

We do not sell your personal information. We only share data with:

• Delivery/courier partners — to fulfill and deliver your order
• Payment processors (e.g. Safaricom M-Pesa) — to confirm and process payments
• Website and hosting service providers — who help us run inspireenterprise.co.ke securely
• Analytics and advertising providers (e.g. Google Analytics, Google Ads) — to understand site traffic and measure ad performance
• Legal or regulatory authorities — where required by Kenyan law

5. Cookies

Our website uses cookies to:

• Keep items in your shopping cart as you browse
• Remember your login and preferences
• Understand how visitors use our site (via tools like Google Analytics)
• Show relevant ads through Google Ads and similar services

You can disable cookies through your browser settings. Note that some features of our site, such as the shopping cart and checkout, may not work correctly if cookies are disabled.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, including maintaining order records for accounting and legal purposes, and resolving disputes. Account information is retained until you request deletion, unless we are legally required to keep it longer.

7. Data Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including secure hosting and restricted access to customer data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the Kenya Data Protection Act, 2019, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data, subject to legal retention requirements
• Object to or restrict certain uses of your data (e.g. marketing communications)
• Withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at inspireenterpriseke@gmail.com.

9. Children's Privacy

Our website is not directed at children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Third-Party Links

Our website may contain links to third-party sites (such as social media pages). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies separately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: inspireenterpriseke@gmail.com
Phone: 0706 218 997
Location: Junction Trade Center, Accra Lane, Nairobi, Kenya